MSE Technical Support Site
MSE got all the technical services and support you will ever need. Our friendly, certified technicians are ready to help with your problems, please feel free to call us.


EXPRESS REPLACEMENT WARRANTY.No more worry for Computer meltdown. Just pay $200 per year for our Express Replacement Warranty at the time with your computer & monitor purchase.

Custom Configurations and Upgrades. Most upgrades can be made while you wait!

Delivery & Installation of your new system, fast and easy, direct to your business.

Networking

Installation and Technical Services Available:

Please note that prices for these services vary by region. Please call 1-408-257-4249 for details.

Misc Service Labor 1hr
Used for any installation or testing which does not fall under one of the common categories listed below, and to be billed in one hour increments.
Price: $75.00

Priority Service
Priority service is available to those customers who are unable to wait the normal turn-around time for repairs to their system. This charge is added to the sale above and beyond the regular price of the service to be performed.
Price: $75.00

Diagnostic Charge
Diagnostic charge applied to all incoming non-warranty repairs and includes a system evaluation and a dignosis of any problem. This charge is not refundable.
Price: 75.00

Virus Scan/Clean
Used for the detection and/or cleaning of a virus from a customer's mass storage.
Price: $75.00

Memory/Processor Upgrade Install
Charge for all memory and processor upgrade services.
Starting At: $40.00

Mass Storage Installation
Installation of all mass storage hardware. Included Hard Drives, CD-ROM, Tape Drives, Optical Drives etc.
Starting At: $75.00

Application Install (Floppy 1-10 Disks)
Installation of floppy disk based application software. Installation is completed at a default level and does not include customization.
Price: $75.00

Application Install (CD-ROM)
Installation of CD-ROM based application software. Installation is completed at a default level and does not include customization.
Price: $75.00

Windows 98 OS Installation
Default installation of Windows 98 on a newly formatted hard drive, or perform a default upgrade on an existing compatible Windows system. Does not include special configuration or diagnosis of compatibility issues which may arise during upgrade or install.
Price: $75-150.00

Windows NT OS Installation
Default Installation of Windows NT on a newly formatted hard drive, or perform a default upgrade on an existing compatible Windows system. Does not include special configuration or diagnosis of Compatibility issues which may arise during upgrade or install.
Price: $150-300.00

On-site Services

On-site labor 1 hour
Miscellaneous labor performed at a customers site. Does NOT include trip or material charges.
Price: $75.00

MSE Trip Charge
Trip charges associated to an on-site service call.
Price: $75.00

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